Beyond the Balayage: Client Retention

858 S State St,Orem UT 84057

27 June, 2022

Description

The success of your business has nothing to do with your talent as a stylist. I’m here to tell you why and teach you what is. In such a saturated industry doing "good hair" isn't enough anymore. We live in an era of bigger, better, faster and having high client retention is HARD. What are you doing to give your guest a color AND an experience that they can't get anywhere else? What can you do to set yourself above the rest and go further than foils for your guests? In this class, I will help you dive into your brand and your habits, (good and bad) to decide what is helping or hindering the experience you are giving your guests. This course includes focus on: - Client Communication - Effective Consultation - Customizing the Experience to your Client - Luxury Lingo - Personal Social Media Presence - Client Retention - Implimenting Professional Boundaries "You don't need more clients. You simply need to treat the clients you already have like the queens they are. When you start to realize what we do is way beyond hair, you will grow into your full potential as a professional.” -Meg Brown