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By Alexis Allison, Fort Worth Report
May 17, 2022
Every morning at 9:30 a.m., 25-30 senior leaders at Medical City Fort Worth gather for a "safety huddle."
They review data in real time: which patients have a central line or catheter in place; safety issues that cropped up during the last shift; opportunities for "service recovery," or reconnecting with patients who may have had a negative experience. They celebrate success stories and share patient compliments.
"It's a daily commitment," Dr. Terry Loftus, the hospital's chief medical officer, said. "Everybody knows it. We all go through the routine."
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