Holiday Gift Return Rules At NC Retailers: Amazon, Kohl's, Target

Charlotte NC

26 December, 2020

2:55 PM

Description

NORTH CAROLINA — More consumers switched to online shopping because of the coronavirus pandemic in 2020, which likely means even more Christmas gifts need to be exchanged than past years. Size and colors shown on websites don't always match our expectations. Many retailers have extended the time you have to return holiday gifts, even if you don't have a receipt and will exchange merchandise, although a receipt simplifies the return process. Return policies vary widely among national retailers, from practically no limits at American Eagle Outfitters, Lands' End, Nordstrom and Kohl's, to stringent rules that allow only unopened DVDs, movies, video games and computer software to be returned at Best Buy and other retailers. Many businesses extend the normal deadline for returns for the holiday season, including Amazon's holiday policy, which gives you until Jan. 31 to return gifts purchased between Oct. 1 and Dec. 31. Patch has links to the return policies of some of the country's biggest retailers, with help from Offers.com. Here are nearly 100 major companies, with their holiday return deadlines, which in some cases vary depending on whether your item was purchased in a store or online: Abercrombie & Fitch: 60 daysAce Hardware: 30 daysAdvance Auto Parts: 45 daysAmazon: Jan. 31 for orders shipped Oct. 1-Dec. 31American Girl: 2 yearsAmerican Eagle Outfitters: No deadlineApple Store: Jan. 8 for orders placed Nov. 10-Dec. 25Ashley Stewart: 30 daysAT&T Wireless: 30 days (14 days for some devices)Backcountry: 30 daysBanana Republic: Jan. 1 for orders placed Nov. 1-Dec. 24 or 60 days, whichever is laterBarnes & Noble: 14 daysBass Pro Shops: 60 daysBath & Body Works: No deadlineBed Bath & Beyond: 180 daysBelk: 180 daysBest Buy: Jan. 16 for orders placed Oct. 13-Jan. 2 (excludes cellphones and some other devices)Big Lots: 30 daysBloomingdale's: 1 yearBose: 30 daysBowflex Home Gyms: 6 weeksCabela's: 90 daysCoach: Jan. 24 for orders placed Oct. 17- Dec. 24Cole Haan: Jan. 6 for orders placed Oct. 26-Dec. 20Converse: 60 days for orders placed Nov. 1-Jan. 4 when returned online; 45 days when returned in storesColumbia Sportswear: 90 daysCostco: 90 days for select electronics and appliances; no deadline for most merchandiseCrate and Barrel: 30 days for furniture and rugs; 90 days for most other merchandiseDell: Jan. 15 for orders placed Nov. 1-Dec. 25 or 30 days, whichever is laterDick's Sporting Goods: 60 daysDisney Store: 30 dayseBay: Varies by sellerEddie Bauer: No deadlineExpress: 60 daysForever 21: 60 daysFinish Line: Feb. 16 for orders placed Nov. 16-Jan. 1Foot Locker: 45 daysFree People: Jan. 31 for orders placed Nov. 1 to Dec. 24Fry's: Jan. 16 for orders placed Nov. 23-Dec. 24FTD: 30 days for non-perishable itemsGameStop: Jan. 15 for orders placed Nov. 1- Dec. 24Gap: 45 daysGuess: 30 daysGuitar Center: Jan. 31 or 45 days for most orders, whichever is laterH&M: Jan. 32 for orders placed Nov. 14-Dec. 24Harbor Freight Tools: 90 daysHP: Jan. 15 for orders placed Nov. 1-Dec. 25Home Depot: 30 days for furniture and area rugs; 90 days for most merchandiseIKEA: 1 yearJCPenney: 45 days with no receipt, 30 days for appliances, electronics, furniture, 60 days for jewelry, in CT & MA, 90 days for any purchaseKmart: 7 days for furniture; 30 days for most merchandiseKohl's: Jan. 31 for select electronics purchased Nov. 1-Dec. 25; no deadline for most merchandiseLands' End: No deadlineLEGO: 90 daysLenovo: Jan. 15 for orders placed between Oct. 26-Dec. 16Lids: 90 daysL.L.Bean: 1 yearLowe's: 90 daysMacy's: Jan. 31 for orders placed Nov. 1-Dec. 31 for items that have a 60-day policyMarshalls: Jan. 1 for orders placed Oct. 11-Dec. 24Microsoft Store: Jan. 31 for eligible items purchased Oct. 1-Dec. 31ModCloth: Feb. 28 for orders placed Nov. 1-Dec. 31Neiman Marcus: Jan. 31 for orders placed Nov. 1-Dec. 25Nike: 60 daysNordstrom: No deadlineThe North Face: 60 daysOffice Depot & OfficeMax: Jan. 14 for orders placed Oct. 1-Dec. 24 or as policy allows, whichever is laterOld Navy: 45 daysOtterBox: 30 daysOverstock.com: Jan. 31 for orders placed Nov. 1-Dec. 31 or 30 days of delivery, whichever is laterPatagonia: No deadlinePetco: 60 daysPetSmart: 60 daysPier 1: 30 daysPlow & Hearth: 90 daysPottery Barn: 30 days for most merchandise, 7 days for Quick Ship upholstery itemsPUMA: Feb. 28 for orders placed Nov. 25-Dec. 25Ralph Lauren: Jan. 31 for orders placed Nov. 22-Dec. 31REI: 1 year, 90 days for outdoor electronicsSaks Fifth Avenue: Jan. 23 for orders placed Nov. 1-Dec. 24Sam's Club: 90 days for select electronics, games, movies and music; no deadline for most merchandiseSamsung: 15 days after the product is receivedSears: Jan. 31 on items with a 30-day return policy for orders placed Nov. 1-Dec. 24Shutterfly: 60 days with 50% feeStaples: Jan. 25 for orders placed Nov. 15-Dec. 24Stein Mart: 60 daysTarget: The 30-day and 14-day refund periods for returns begin Dec. 26 for orders placed Oct. 1-Dec. 25.The Children's Place: Jan. 16 for orders placed Nov. 1-Nov. 30T.J. MAXX: Jan. 24 for orders placed Oct. 11-Dec. 24UGG: Jan. 1 for orders placed on or after Nov. 15Ulta: 60 daysUrban Outfitters: Feb. 28 for orders placed Nov. 1-Dec. 25Verizon: Jan. 15 for purchases made Nov. 28 to Dec. 31Victoria's Secret: 90 daysWalmart: Jan. 8 for items with a 14-day return policy and Jan. 24 for items with a 30-day policy for orders placed Oct. 16-Dec. 25West Elm: Jan. 31 for orders placed Oct. 15-Dec. 26Williams-Sonoma: 30 days for most merchandiseWorld Market: 60 daysZappos: 1 year