Seasonal Houseperson/Runner

New Buffalo MI

Description

Apply Today! What we’re looking for: The Runner serves as a supporting role to the housekeeping and maintenance teams. Runners assist with some cleaning duties, supply runs, and light maintenance. You will spend your days traveling to properties to assist team members and guests with various needs. This position will run until approximately 9/12/22. What you’ll do: Work as part of our operations team to support the day to day, running keys and coming to the rescue of any team member in need! Use your basic knowledge of maintenance tasks such as hanging pictures, fixing blinds and changing light-bulbs. Perform outdoor maintenance/cleaning, such as maintaining hot tubs, pools, grills, and beach areas; setting up outdoor furniture. Assist housekeeping and maintenance teams with upkeep of supplies, deliver linen, paper products and unit amenities, strip and make beds, assist with cleaning as needed. Remove trash from units and floors. Coordinate and create linen and amenities bags. Receive, sort, fold, and collect soiled linen. Organize, clean, and maintain stock levels of department storage areas according to company’s cleanliness and safety standards. Deliver requested items to guest units (irons, coffee, paper products, kitchen utensils, etc.). Correspond on a regular basis via email and phone with the Local team and Central team. Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction. Promote team work and quality service through daily communications and coordination with other departments.  Performs other duties as needed. The skills you’ll need: Communicator: proactively communicate with our guests, owners, housekeeping team, maintenance team and local/central teams via email, phone, and in person. Problem Solver: at Vacasa, we always seek to head problems off at the pass, but chaos theory prevails and we can't pre-solve for everything. When something doesn't go according to plan, you will need to go into action and work with teams across Vacasa to turn problems into opportunities. Can do/will do attitude: when guests are on vacation, we are our busiest. A willingness to help when needed is essential. This will include weekends and holidays. Natural born leader: as a Maintenance Runner, you will need to take charge and rescue the tasks at hand. Your ability to think on your feet, be collective with your thoughts and have a positive way of interacting with others is essential. Computer Savvy: Our custom developed management software has set Vacasa apart as an industry leader. We use our system to manage all aspects of our business. While we will never ask you to do any coding, we will want you to be very comfortable using a computer. If you commonly find yourself saying, "I bet I can get on youtube and figure out how to do that.", you'll be just fine. Highly Organized: This position requires balancing competing priorities on a day to day and minute by minute basis. At Vacasa we are dedicated to providing the best tools possible to manage the workload, but there is a critical human piece that you will provide. We rely on you to balance those priorities and kick into action with your organization skills to manage the workload. Change Agent: At Vacasa, we firmly believe that every employee should be a stakeholder in improving our owner and guest experience. As an agent of change we will ask you to help identify areas where we have an opportunity to improve. The ability to lift up to 20 pounds    Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis Schedule: Variable (up to 40hrs/wk). Hours can and will vary based on business needs. Shifts are typically between 9a-5pm, but may vary Weekend availability required Compensation: $18.5/hourly $100 per month car allowance  What you’ll get: 401K retirement savings plan with immediate 100% company match on the first 6% you contribute  Paid vacation & sick days Employee Assistance Program Career advancement opportunities Employee discounts  All the equipment you’ll need to be successful Great colleagues and culture