BILINGUAL CUSTOMER SERVICE / COLLECTOR

Buena Park CA

Description

CROSS COUNTRY FINANCIAL CORP is a Sub-Prime Auto Finance Company Located in Buena Park, California. The Company Specializes in Financing Sub-Prime Vehicle Installment Sales Contracts Purchased from Auto Dealers. JOB DESCRIPTION: Make and Receive Customer Collection Calls Negotiate Payment Arrangements with Customers Accurately Summarize Collection Activity in Loan Software Assist in Locating Customers (Skip-Tracing) Assist in Deficiency Balance Collections Obtain Impounded Vehicle Police Releases and Assist in Transporting Vehicles to Storage Yard Assist in Selling/Liquidating Repossessed Vehicles Hours: Full Time >> Monday - Friday, 9:30am - 6:00pm Occasional Overtime Paid at 150% of Normal Pay Rate Benefits Include: $16.00 - $20.00 Per Hour Based on Experience Medical Insurance Premiums Paid 100% By Company Paid Vacation, Sick Days, and Holidays JOB REQUIREMENTS: BILINGUAL ENGLISH/SPANISH REQUIRED. EXPERIENCE HELPFUL, BUT NOT REQUIRED. WILL TRAIN RIGHT PERSON. GOOD DRIVING RECORD REQUIRED. Reliable Vehicle with Liability Insurance (Company will reimburse for vehicle use based on miles driven) Basic Mechanical Knowledge of Motor Vehicles Helpful Excellent Communication Skills Motivated and Ability to Work with Minimal Supervision Thorough and Detail Oriented Good Negotiation Skills Good Customer Service Skills