Service Technician 1

Missoula MT

Description

position description: Service Technician I RESPONSIBILITIES: Work individually or as part of a team delivering and assembling fitness equipment into residential and commercial facilities. Perform preventative maintenance services for residential and commercial customers. Provide exceptional customer service to all clients; you will be fixing fitness equipment in the shop, customer homes and commercial facilities. Maintain/update customer relations software daily. Prepare and follow through with paperwork related to billing for field work (installs, preventative maintenance, etc.) performed. Perform initial diagnostics and report findings to superior. Assemble and test floor model retail equipment correctly and efficiently. New customer development QUALIFICATIONS: Exceptional customer service skills. Strong problem solving and analytical skills. Mechanically inclined. Ability to act and operate independently and as part of a team to accomplish objectives while taking accountability for work product; you will be working in the field by yourself and as part of a two-person delivery crew. Excellent communication and interpersonal skills; you will need to communicate and work well with others (both customers and co-workers). Valid driver's license and an excellent driving record. Must be able to drive vehicles with manual transmission. No substance abuse record. Must pass pre-employment drug screening and physical. Mechanically inclined; you will be servicing, assembling and installing top-of-the-line fitness equipment. Must be able to sit, stand, bend and safely lift up-to 200lbs. Excellent customer service skills; this position involves talking to customers who have put their trust in Better Body Fitness. Prior retail delivery experience is a plus; if you have done this before that can only help. Ability to complete jobs on time and in a professional manner; we have service and delivery schedules to keep. Our customers expect our service and deliveries to be completed well and on-time. COMPENSATION & BENEFITS: Competitive hourly starting wage depending on experience. Health insurance allowance Paid holidays and vacation. Opportunity to participate in retirement plan. Industry-specific training on how to fix fitness equipment; you will sharpen the skills you already have and learn valuable technical skills.