BOX OFFICE STAFF

Pueblo CO

Description

Looking for a great team of box office staff to work the Arise music festival on Memorial Day weekend. This is a paid position with meals and on-site camping provided. Job Title: Box Office & Toll Lane Staff • Effectively coordinate with box office manager to coordinate and fulfill working credentials and administer ticketing distribution as needed. • Acquire necessary training on Front Gate Tickets system. • Complete post-festival written wrap report. • Complete all aspects of ticket sales, including processing transactions, distributing credentials, will call orders, toll lanes, etc. • Answer customer service inquiries. • Present. a positive and welcoming first impression to patrons. • Ensure proper wristband credentialing for staff and artists • Ensure all tickets are scanned and not fraudulent • Follow proper radio, security, safety and all other event protocols and regulations. • Arrive on time for each shift. Time Commitment (Estimated and subject to change) ● Onboard 2 weeks prior to festival event for initial training. ● Onsite at ARISE Music Festival 2022. Minimum 8-hour shifts but up to 12. Relevant Skills: • Minimum of one - three years of experience in ticketing, box office operations, credentials or similar work environments. • Knowledge of standard ticketing and festival event procedures and best practices. • Must be organized, self-driven, and goal oriented. • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions. • Ability to multi-task, meet hard deadlines and excel under pressure. • Superior administrative skills, with great attention to detail in order to ensure accuracy. • Excellent written and verbal communication skills, with personable and professional disposition. • Experience with Google Suite, Microsoft Suite, WordPress and Front Gate Tickets preferred. We look forward to hearing from you.