Baggage Storage Associate - Seattle-Tacoma International Airport - Ful

Seattle WA

Description

Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time Hourly Rate: $16.57 + Benefits COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore. BASIC FUNCTION The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers. KEY RESPONSIBILITIES Deliver premier customer service Greet and assist inbound travelers and encourage the use of our services to maximize their travel experience Follow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure. Communicate Baggage Storage requirements to customers Process cash and credit card payments using POS register Provide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel information Maintain a clean and organized work area Wear company prescribed uniform, maintain a neat and well-groomed appearance Other duties as assigned SKILLS Passionate approach to customer, able to handle client needs and concerns Proactive approach in applying sales practices Positive attitude, strong work ethic Cultural awareness Ability to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting disposition Ability to work independently QUALIFICATIONS Aptitude to learn new applications as needed Airport and/or Airline hospitality service experience a plus Excellent verbal communication skills Multilingual a plus PHYSICAL REQUIREMENTS Must be able to push/pull and lift 70lbs Must be able to stand and walk for long periods of time CERTIFICATIONS/LICENSES Ability to get airport badge required Full-Time Benefits Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program. Licenses & Certifications Required Airport Badge Skills Required Cleaning Communication Customer Service Behaviors Required Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group Preferred Enthusiastic: Shows intense and eager enjoyment and interest