Area Manager

Burlington MA

Description

Imperial Building Maintenance Inc. is a rapidly growing, privately held cleaning service company. We are a value provider to corporate, education, industrial and medical customers. Our structure is based on the idea that being close to our customers is a must. Therefore, Imperial Building Maintenance Inc. operates under local branches throughout multiple states. Imperial Building Maintenance Inc. is also an employee-driven company that believes excellent employee experiences inspire commitment to our business principles, which results in outstanding customer experience. We are not a job offering type of Organization. Instead, we offer career opportunities within this crucial, terrific, and dynamic industry. POSITION DEFINITION Imperial Building Maintenance Inc. is looking for a highly effective entrepreneurial manager. The Area Manager reports to the Operations Manager and is responsible for developing a high-morale people-oriented organization operating by the rules that meet or exceed customer expectations while achieving specific quality objectives. WHAT WE ARE OFFERING Full-Time position – 2:30 pm to 11 pm (Monday to Friday) JOB DESCRIPTIONS • Optimize and oversee the operational aspects of multiple accounts to ensure efficiency. • Constantly monitor and train operation team on how to deal with employees to ensure overall satisfaction. • Review weekly sites budget performance and enforce recommendations for improvement. • Visit accounts sites within your area of operation to ensure our standards are met and all employees are well trained. • Assigns personnel to accounts. • Lead a large team of employees towards effective collaboration and attainment of goals. • Ensure compliance with the company's policies and operational guidelines. • Deal with problems by providing creative and practical solutions. • Evaluate performance using key metrics and address issues to improve it. • Uses computer products to track work. These products include work tickets, project status reports, and hours-by-employee reports. ROLE-BASED COMPETENCIES • Bilingual (English and Spanish). • Experience in managing an unskilled labor force in a labor-intensive industry. • Janitorial industry experience is a plus. • A minimum of 5 years of experience in people management and leadership role. • Flexibility to respond to customer and employee needs during non-business hours. • Valid Driver's License and satisfactory driving record are required to operate company vehicles to and from customer work sites. Travel is required for this position. • Computer skills. CULTURE-BASED COMPETENCIES • Honesty/integrity. Do not cut corners ethically. Earns trust and maintains confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully. • Dependability. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. • Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail. • High standard consistency. Expect personal and team performance to be consistently nothing short of the best. • Teamwork. Reaches to peers and cooperates with supervisors to establish an overall collaborative working relationship. • Organization and planning. Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. EDUCATION NEEDED • 4-year bachelor's degree minimum (preferred) or equivalent level of professional experience. • Master's degree is a plus. COMPENSATION AND BENEFITS • High five-figure base salary. The compensation program is above industry standards. • Car allowance. • Company's car if preferred. • Gas allowance. • Health care insurance. • Dental insurance. • Vision insurance. • All state and federal holidays. • Paid time off. • Vacation. • Weekly pay. • Career advancement plan (Many opportunities for growth). • Paid in-house graduation training program. • Paid Professional development assistance. • Paid outside certifications. • KPIs bonuses and commissions. If this sounds like you, send your resume. Also, visit our website at www.imperialbmne.com for more information about our company.