I need help figuring out my crypto account

Oxnard CA

Description

I recently started a crypto account and I’m having a hard time using my Google Authenticator somehow it’s not syncing up if someone can help me that Has experience I will gladly pay for your help to access my money in my account at crypto I invested $4000 a couple months ago I can get into my account but I can’t transfer or anything and my authenticator is not syncing up I am real not a scammer I live in Oxnard on Silver Strand just need Some help