Description
Key Purpose
Cleaners keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous cleaning experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Key Accountabilities
Vacuuming
Edging
Dusting
Cleaning and stocking restrooms and breakrooms
Window cleaning
Emptying trash and transporting to proper disposal area
Sweeping and mopping floors
May perform other duties as assigned
Apply
Discussion
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