Parts Counterperson

Marshall MN

Description

Sell Parts to all customers, over the counter and through the shop or on the phone. Essential Duties Assist all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customer of companion part requirements and specials an ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manger of out-of-stock parts or shop materials that need immediate attention. Located out-of-stock parts from outside source and submits and emergency order, if necessary. Notifies the service advisor and the customer when specials ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Replenish assigned inventory daily. Other tasks as assigned.