Desktop Administrator

Meridian MS

27 April, 2022

1:43 PM

Description

Working at Macro Solutions, a leading provider of IT and management consulting services, is an opportunity to collaborate with great people who have a passion for the services they provide to our clients. We an immediate need for a Desktop Administrator to join our team in Meridian, MS. This position requires an active secret clearance. The Desktop Administer provides the Navy with IT support by managing local physical workstations, file servers, and print servers. This includes identifying, analyzing, and effecting the resolution of hardware, software, and network problems; installing, configuring, testing, and maintaining training content software; installing cable systems; and connecting and integrating electronic classroom (ECR) workstations, system testing, system and user documentation, and administrator and user training. Additional responsibilities · Analyze and maintain site-specific configuration documentation, including installation guides for images and applications, configuration guides for servers and workstations, such as physical and virtual, step-by-step work breakdown structure for tasks performed, artifacts for the development of the required certification and accreditation packages, quality assurance of the compliance posture, and compliance with licensing agreements. · Utilize the Navy-designated service management system to record and track all work performed; · Record detailed and qualified resolutions in the system, and comply with the change request process to ensure changes to the enterprise are in accordance with the configuration management (CM) process; · Manage ECR site preparation surveys and ECR site installations to address future training delivery infrastructure and new and modified ECR requirements. Required Qualifications, Education and Certifications · Secret clearance and Security+ Certification. · 2+ years of experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance. · Experience with systems and hardware and software administration and integration. · Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management. · Experience with multi-media systems support and community of interest (COI) network operations. · Experience with local group policy management and file share, system, and account administration. · Experience with configuration and change management and life cycle support. · Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching. · Experience with system monitoring and troubleshooting. Desired Qualifications · Knowledge of system development, software maintenance, and ancillary functions · Knowledge of Cyber defense compliance and accreditation services · Knowledge of how to connect non-Navy workstations to the network system · Ability to perform onsite service center support Macro Solutions is a woman-owned IT and management consulting firm that helps government organizations select, implement, integrate and maintain critical business solutions. A relationship company at our core, we pride ourselves on building high-touch, high-trust environments for our clients and partners, at every level of our business. Assessed at CMMI Maturity Level 3 for both Development and Services and ISO 9001:2015 certification, Macro delivers honest, powerful results from the inside, outward. Deeply invested in advancing long lasting employee relationships, our distinctive Consultant Care program ensures that our employees are always a priority at every level of the organization and has been integral to our 94% employee retention rate. Along with a supportive environment and culture that thrives on dreaming big, getting things done and having fun together, Macro Solutions offers employees a full suite of competitive benefits, including health, dental, 401(k), and paid time off. If you would like to learn more about Macro Solutions, are interested in joining our team, or would like to learn more about our Consultant Care program visit our website. Macro Solutions is an Equal Opportunity Employer.