NOW HIRING! Admin Assistant | Customer Service Pro

1503 Old Mount Tabor Rd near Clydesdale St, Maryville TN

Description

American Foundation & Waterproofing is East Tennessee's leader in the foundation repair, waterproofing, and concrete leveling industries. We are currently seeking a customer service Rockstar to be the voice of our company. Pay rate based on experience. This is a full time, year-round position, with weekends off and benefits. APPLY ONLINE @ OR Send us your resume through craigslist We are looking for a positive, up-beat, motivated, hardworking person, who is is interested in full-time, long-term employment, becoming our primary customer contact, and the admin assistant for our office. WE OFFER Competitive starting wages Pay increases upon experience, merit, and abilities. Paid vacation Paid holidays Health benefits including medical, dental & vision 401k Company paid life insurance ESSENTIAL JOB FUNCTIONS • MUST be punctual and reliable • Representing the company through telephone contact by answering calls, setting inspection appointments, contacting inbound leads. • Acting as switchboard operator, transferring calls to the appropriate staff-member. • Coordinating and ensuring all paperwork, data entry, and correspondence regarding leads and sold jobs are accurate, timely, and completed according to company procedure. • Serving as the main point of contact for customers, including answering questions, scheduling, and confirming appointments, solving problems, and so on. • Assisting inspection staff with scheduling and document management • Providing administrative support to the company. • Scanning, uploading, copying, and physically/digitally filing documents and photographs. Other general administrative office duties as required NECESSARY SKILLS • Verbal communication and customer service skills. • MS Windows, and MS Office experience • Ability to perform accurate data entry. • Ability to understand, speak, read, and write English. • Ability to operate a multi-line telephone system. • Highly organized • Strong work ethic • Reliable attendance Schedule is full-time, 8:00am to 5:00pm Monday-Friday (Weekends Off). Select paid holidays, 401k, and employer subsidized health insurance available after 90 days. Generous pay, commensurate with experience.