Counter Sales Representative

Marlborough MA

Description

Counter Sales Representative, HVAC S.G. Torrice Company Competitive pay including $2,000 retention bonus to be paid after 60 days, year-end bonuses and merit increases! POSITION OVERVIEW S.G. Torrice is currently seeking a Counter Sales Representative to join our team. This position is primarily responsible for fulfilling customer orders in a timely and accurate fashion. PRINCIPAL DUTIES & ACCOUNTABILITIES Takes customer orders, either over the phone or at the counter from walk in customers Writes up and picks orders for customer pick up Provides basic sales support to customers Picks orders for delivery or transfer to other branches Assists warehouse staff in putting away incoming vendor shipments, branch transfers, and customer returns Performs parts lookup using manufacturer’s software Ships and tracks orders Assists at semi-annual physical inventories Cycle counts inventory Generates branch transfers – orders stock from other branches Makes local deliveries as necessary Performs basic cleaning/maintenance/fabrication tasks including, but not limited to: stocking counter shelves, cleaning warehouse, shoveling snow, repairing damaged equipment, fabrication of filters and ducts as needed Other duties as assigned QUALIFICATIONS OF POSITION Must have minimum of 3 years’ experience in HVAC or plumbing trades. Basic language skills. Able to read and comprehend basic instructions and write basic correspondence. Able to effectively present information to customers and company staff. Must be fluent in English. Basic mathematical skills. Able to add, subtract, multiply and divide in all units of measure including whole numbers, common fractions and decimals. Basic reasoning ability. Able to apply common sense understanding to carry out written and oral instructions. Basic computer skills. Individual must learn/develop competency in the company’s customer system, Eclipse, and American Standard parts lookup software Must be authorized to work in the United States and maintain a valid US drivers license Must be able to travel between corporate offices and remote branches and job sites as required. Must obtain forklift certification Must be able to work a maximum of 40 hours weekly and overtime as required S. G. Torrice Company is a full-service distributor of heating and cooling equipment, parts, and accessories serving residential and commercial HVAC contractors since 1958. With 14 branches in operation across MA including Wilmington, Boston, Hyannis, Mansfield, Marlborough, Peabody, Randolph, as well as Hudson, NH, Manchester, NH, Portsmouth, NH, Providence, RI, Westbrook, ME, and Williston, VT, the company offers exceptional products and extraordinary support. In addition to its branches, S. G. Torrice operates a 25,000-square foot state-of-the art sheet metal shop at their Wilmington location which features the latest in technology, enabling them to meet all their customers' customized sheet metal needs. At S. G. Torrice, we recognize that outstanding people are key to our success and we are dedicated to providing a rewarding and respectful workplace. It is our mission to become our customers’ supplier of choice, our vendors’ distributor of choice, and the employer of choice for our employees. To deliver on this mission, the company has identified five principles of performance – “Respect”, “Whatever It Takes Attitude”, “Attention to Detail”, “Continuous State of Self-Improvement”, and a “Sense of Urgency.” These core values are essential to our success. S. G. Torrice is always looking out for ambitious people who identify with our core values. We proudly offer a diverse range of career and growth opportunities. Benefits: Health Insurance Dental Insurance Vision Insurance Retirement Plan (401K) with Company Match Employer Paid Life Insurance Short Term Disability/Long Term Disability Paid Holidays and Paid Time Off (Vacation & Sick) Bonus Plans Professional Development Assistance Employee Referral Program Employee Assistance Program Employee Discount Program Disclaimers: Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis. S.G. Torrice Company is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will S.G. Torrice Company discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.