Corporate Office CSR Open Vacancy Available!

State Street near Near Cipriani, New York City NY

Description

We are looking for a Full-Time customer service representative to join our team and provide first-class support to our customers via person to person. Our office is located in the FiDi downtown area. This is the ideal job for someone who is looking for a fixed schedule, at approximately 40+ hours a week. This is NOT a remote position. Responsibilities: Process, update, and verify our customers accounts Handle customer support inquiries for products and services through a application process Work across our texting system we provide to our customers for a easier process Respond to their inquiries if they have any questions about their accounts Communicate to your team on customer feedback relating to processes, products, marketing, etc Identify and recommend process improvements in day to day operations Additional responsibilities as needed Experience: Working with people or the public Clear and concise written & verbal communication skills Fluency and mastery of English Excellent customer service skills & customer focus Detail-oriented and effectively manages work & time Displays a sense of urgency in prioritizing and completing tasks Superior decision-making skills Bi-Lingual is a plus! REQUIREMENTS: Covid-19 Vaccination 18 years or older Must work Monday-Saturday! Weekly Pay: Around 975$ote If interested, please submit your resume by clicking the reply button on the top left hand side!