Multi-Unit Field Manager - Pensacola, FL - part-time - MULTI002185-000

Pensacola FL

Description

Multi-Unit Field Manager: Pensacola FL. - Part-time $15 / hour $20 / hour for fitness locations  (mileage reimbursement applicable for other locations). Approx 15 - 30 hours a week COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. BASIC FUNCTION Smarte Carte, Inc. is seeking a self-motivated individual for a part-time Location Manager position. This position will work a defined schedule at locations within an assigned area (malls, fitness clubs, and other locations with Smarte Carte vending equipment). Duties will include but are not limited to, P&L Management, performing monthly collections, repairing, cleaning, and performing regular maintenance on strollers, massage chairs, and locker systems. We are looking for the right person to join our team, so we are willing to fully train that candidate on the technical side of the business. Yearly bonus based on revenue performance and mileage expenses reimbursed. Daily local travel. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Overall responsibility for the financial performance of assigned locations, with the expectation to deliver excellent results vs. annual and strategic plans. Inspect and perform maintenance on all equipment, including carts, cart management units, strollers, and massage chairs. Clean carts, strollers, massage chairs, and CMUs to ensure clean and functional equipment is always available for customers. Perform cash and credit card collections accurately and efficiently. Deposit collections and complete end-of-month paperwork in a timely manner. Complete and submit all necessary reports in an accurate and timely manner. Maintain record completion of daily tasks, equipment meter readings, and service history of all equipment. Develop and maintain strong relationships with key stakeholders (customers, clients, and peers). Establish, organize, and replenish personal inventory of replacement parts, tools, and cleaning equipment. Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards. Assist with the installation of new locations or the upgrade of existing locations. Other duties as assigned. QUALIFICATIONS  Minimum 2 years in a customer service role required Minimum 2 years of field-based product support experience (route) preferred Basic understanding of electro/mechanical assembly, troubleshooting, and repair   PERSONAL CHARACTERISTICS Demonstrate strong business acumen as defined by a proven track record of success in an operational environment. Ability to forge solid relationships and manage across a wide range of capabilities and personalities. Excellent verbal and written communication skills. Organized and able to manage multiple priorities effectively. Must possess a high level of mechanical, electrical, and diagnostic aptitude, including root-cause analysis. LEADERSHIP CHARACTERISTICS Results Oriented: A driver who possesses the ability to take action and implement effective solutions in a timely manner. Problem Solver: A creative yet pragmatic problem solver. Methodical and hands-on, as well as detail-oriented. Analytical Thinking and Decision-Making: Decisive and logical at thoroughly evaluating issues. Excellent planning, execution, and project management skills. Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues. Excellent interpersonal skills and an ability to interact successfully with all levels both internally and externally. Ethics: The highest level of professional integrity and honesty as well as personal credibility. EDUCATION High School Diploma or GED required.   LICENSES & CERTIFICATIONS Valid Drivers license required Ability to get airport badge may be required PHYSICAL REQUIREMENTS Lift 40 lbs. to waist height Apply a force of approx. 75 - 100 lbs to move 15 carts simultaneously Bend and stoop, walk and stand for long periods of time Visual acuity/manual dexterity to perform mechanical and electrical repairs Experience Required Basic understanding of electro/mechanical assembly, troubleshooting, and repair 2 year(s): Customer Service experience Preferred Field-based product support experience (route) preferred Education Required High School or better Licenses & Certifications Required Airport Badge Drivers License Skills Required Reporting Time Management Customer Service Cleaning Troubleshooting Communication Behaviors Required Team Player: Works well as a member of a group Motivations Required Self-Starter: Inspired to perform without outside help