Restoration Field Technician

11 Rupert Road, Garner NC

Description

Highland Construction and Restoration is a family owned and operated Restoration Company serving Southeastern North Carolina since 1981. Highland’s success was born of our founders’ skill and ability to get the job done right. It impressed the first Insurance Adjuster we ever worked with back in 1981 so much, he just kept right on giving us more and more claims. Highland expertise is in guiding homeowners and businesses through the restoration process and rebuilding/repairing their property. Areas of specific expertise include fire, smoke, water, wind and storm damage repair, and mold remediation. Commercial and residential remodeling are also offered. Highland is in need of an experienced Field Technician for the Raleigh, NC market. This position is full-time with benefits and incentives. Field Technician Job Responsibilities: Participates in the process of restoration and remodel projects by performing pack-in/outs, contents management and emergency services. Field Technician Job Duties: • Performs pack-outs and pack-ins of customer contents on-site, to include packing and moving contents. • Performs on-site cleaning of jobsites, pre- and post-construction. • Processes contents, to include cleaning and storage. • Performs water mitigation services. • Performs microbial remediation services. • Performs structural board-up and tarp emergency services. • Completes required paperwork, to include emergency mitigation specification sheets, daily project summaries, moisture tracking logs, diagrams, work authorizations and content inventories. • Maintains content cleaning and storage areas, vehicle storage, consummables and equipment storage to the highest-level of professional standards. Maintains a safe working environment. • Participates in demolition as assigned. • Delivers materials, to include cabinets and countertops, to jobsites. • Uses specialized equipment knowledge (dehu, fan, air scrubber, ozone machine, etc.) • Obtains certifications of WRT/FSD, etc. • Maintains a professional neat appearance, wearing the company uniform. • Maintains valid driving license and clean driving history. • Clocks in and out in app on iphone for each project. • Inventories supplies needed and provides update list to EMS Director for ordering as needed. • Reports any injuries and observed unsafe working environment and abuse of company resources or equipment. • Participates in conflict / issue resolution between employees and assists with customer satisfaction. • Participates in daily production meetings. • Participates in on-call rotation for emergency services. • Performs other duties as assigned by Management. Field Technician Skills and Qualifications: Decision Making, Teamwork, Documentation Skills, Quality Focus All applicants must pass a background check, drug screen, and have a clean driving record to be considered for employment. Highland offers the following benefits to full-time employees after 90 days: • Health Insurance, Life Insurance • Vision and Dental Insurance • Short term disability • Retirement Account - Simple IRA • Paid time off and paid holidays • Company apparel