9V IGNITION INTERLOCK INSTALLER

Peters Creek Road, Roanoke VA

Description

DESCRIPTION Draeger US Interlock is hiring for a service technician at our Roanoke, VA location! We are the leader in Virginia and are looking for great people to join our Team as we continue to grow! If you have automotive or electronics experience, we'd love to hear from you! We offer competitive wages based on experience and a complete benefits package with medical, dental, vision, 401k+match and more! We also provide all required tools! ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Install and remove ignition interlock device systems in customer vehicles • Perform monthly collection of data from the Ignition Interlock Device via computer downloads • Calibration of the interlock devices to make sure it is within state regulated limits • Provide outstanding customer service to our customers and referral network • Collection of fees, inventory control, filing, scheduling of appointments and • Maintain a professional and safe work environment. • Continuous education in 12v technology and advancements • Maintain a positive and caring atmosphere for customers • Ability to think independently and work through service challenges • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality, and security of pertinent information and records • Adherence to all state and federal rules, regulations, and statutes • Perform general troubleshooting • Availability to take after-hours and weekend calls • Any other duty, as assigned MINIMUM QUALIFICATIONS (Education, Experience, Skills) • High School Diploma or equivalent • Valid Driver’s license • Professional verbal, non-verbal, and written communication skills • Demonstrated mechanical aptitude • Courteous yet courageous interpersonal skills • Adaptability and resourceful thinking for potentially challenging or high stress situations • Able to work independently • Ability to achieve VASAP certification as an interlock technician within 60 days of hire • Automotive mechanical skills (wire identification, soldering, etc.) • Electrical systems training PREFERRED QUALIFICATIONS • Familiar with digital multimeter use • Previous automotive electronics experience (car audio, remote starts, etc.) • Previous customer service experience • Previous experience as electronic technician or similar role • Hands-on experience with electronic testing and circuitry BENEFITS We offer a comprehensive benefits package with multiple health insurance options, dental, vision, 401k with company match, and more! Average salaries $16-$21/hr, based on experience. • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Short Term & Long Term Disability • Training & Development • Wellness Resources • and more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.