Shipping and Receiving Specialist

Mureau Rd, Calabasas CA

Description

IDrive Inc. is a leader in cloud storage, backup and sync services with over 5 million users worldwide, and storing over 400 Petabytes of storage. We are currently seeking a full time Shipping and Receiving Specialist to join our team. The ideal candidate will have a minimum of 2 years of experience working in a fast paced Shipping & Receiving department. Must have a basic knowledge regarding computers hard drives (types, speeds, formatting requirements). Must be able to multitask and prioritize time to meet the department needs. Position Summary: The Express Department Shipping and Receiving Specialist is responsible for shipping and receiving hard drives to and from our customers and data centers respectively. Managing special requests and customer related questions regarding our Express Service with our Data Centers. Communicating with our data centers to coordinate receipt of hard drives. Responsibilities: On-time delivery and quick resolution of late/past due orders. Tracking and processing all orders. Shipping hard drives to customers in a timely manner to meet our turn around time. Actively monitors drive stock, and is responsible for regular drive orders to keep the department active inventory of drives to fulfill orders. Maintains organized and systematized structure of stock room and materials. Research part and item numbers for placing new orders and reorders. Knowledgeable in shipping and receiving Ability to multitask in fast paced environment Ability to prioritize and organize workflow Excellent verbal and written communication skills Communicate directly with customers with a focus on Customer Experience. Able to take initiative and execute assigned tasks in a timely and flawless manner Strong teamwork acumen with a profound ability to work under pressure. Committed to providing excellent customer service at all times. Requirements: Minimum 2 years of experience working in a fast paced Shipping & Receiving department. Minimum High School Diploma (Prefer college degree or certificates in computer science or related fields). Must have a basic knowledge regarding computer's hard drives (types, speeds, formatting requirements.). Must be able to multitask and prioritize time to meet needs of the department. Must be comfortable learning and using ticketing systems. (experience with OS ticket a plus.) Must be able to create spreadsheets and organize information. Must be familiar with Google Suite tools (docs,gmail,drive,sheets). Must be able to lift 50 LBS.