Gutter Installation Manager

1625 Williams Dr Ste 208, Marietta GA

Description

Gutter Installation Manager: MUST HAVE GUTTER, GUTTER GUARD, MEASURING, AND INSTALLATION EXPERIENCE. Gutter Gard South is looking for the right candidate to fill a Gutter Installation Manager position. Job Summary: The Installation Manager is responsible for the scheduling, training, measuring, purchasing, installation and service of Gutter Guard. This position requires the ability to maximize the performance of the Market by directing daily, weekly and monthly operational activities by providing leadership, motivation, training and development to the operations department staff while maintaining Gutter Gard South standing as one of top places to work. If you are interested in working for a proven winner with a long track record of success, we’d love to hear from you! Responsibilities: The Gutter Installation Manager is a multi-faceted position which is responsible for the following: Manage all installers. Employees and or Subcontractors Ensure that all customer contract requirements are documented and executed to a degree that delights and not just satisfies our customers. Utilize Gutter Gard South inventory management system (CRM) to effectively: Manage customer contracts, appointments, & customer delight programs. Optimize productivity, inventory and space utilization (efficient product placement, installation, etc.). Identify opportunities to increase efficiency via technology enhancements. Deliver a safe, secure, clean and fair work environment for all Gutter Gard South Employees. Perform staff performance reviews for the operations department with a focus on development and/or succession planning as appropriate Ensure that employees are familiar with and follow the routines outlined in the standard operating procedures Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, safety, regulatory, and administrative) Ensure proper staffing levels by determining labor needs, understanding and using Gutter Gard South interviewing process and tool Ensures the associates and installers have tools, materials and means to perform their assigned duties each day Operate within the agreed upon budget for all client sites (allocation of overtime, purchasing, etc.) Coordinate the collection of performance measurements consistent with customer’s and Gutter Gard South contractual requirements. Understand process performance versus target objectives, identify any shortcomings for processes in place in order communicate and implement necessary changes Ensure that workload planning and volume forecasting routines are completed on a daily and weekly basis (i.e., staffing, equipment, space, Etc…) Ensure communication and execution of workshop action plans, projects, and best practices sharing/implementation Ensure we are delighting all of our customers by providing outstanding service Position Requirements: At least 5+ years of experience with Gutters, Gutter Guards, measuring, and Installation At least 2+ years of prior management experience within the Home improvement and construction industry. Prior scheduling experience. Detailed oriented, organized and efficient. No tolerance for errors or oversights. Problem solving skills necessary to diagnose, implement and complete installations and service calls which result in total customer delight. Leadership : We are the of the fastest growing Gutter Guard company, and we take great pride in our leadership and transformation of the market. Growth: We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets with no signs of slowing down! Culture: Gutter Gard South has worked hard to create a winning culture where everyone enjoys coming to work. At Gutter Gard South, we are more than just co-workers, we see each other as family and the result is a truly unique office environment and culture. Professionalism : We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors. Teamwork : We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.