Event Coordinator for Educational Organization

Chicago IL

Description

To be considered for this office-based, full-time position (Located in the South Loop, Downtown Chicago), please respond with your resume and include a brief explanation about why you are the perfect fit for this role. About the Company: Founded in 2005, Iris Reading is the largest and most trusted provider of speed-reading and memory training, and has been featured in the Wall Street Journal, Entrepreneur.com and NBC. The organization organizes educational workshops that are customized for students, executives and lifelong learners to help them read faster, remember more and boost their productivity. This training is facilitated in many cities (USA & International) through a variety of formats (in-person classes, live virtual instruction and online courses). Desired Attributes: + We Value Precision, Attention to Detail and Self-Confidence + Strong Verbal and Written Communication Skills + Resourceful, Coachable and Results Driven Preferred Qualifications / Technical Knowledge: + Experience Leveraging CRM Tools + Familiarity with G-Suite Products + Webinar Platforms (GoToWebinar, Zoom, etc.) + Mac Skills: General Mac OS knowledge, Airdrop + Spreadsheets: General knowledge working with data, sorting, extracting, etc. + PDFs: Exporting, modifying, editing and signing PDF documents Responsibilities: + Conducting onboarding interviews with new clients; + Delivering outstanding customer service and support; + Taking ownership of end-to-end logistics, planning and fulfillment for scheduled events; + Communicating with clients, instructors and senior-level management (via phone & email); + Facilitating administrative processes related to invoicing, collections and procurement; + Booking travel arrangements for instructors (flight, hotel, car rental, print orders, etc.); + Analyzing workflow processes to improve efficiency and implement technical integrations; + Identifying opportunities to deepen existing client relationships.