401 W North Avenue near Mannheim & North Ave, Melrose Park IL
Description
Handle all parts telephone inquiries regarding parts purchase
Parts distribution to service technicians
Accept warranty parts and cores for return
Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
Process all pertinent documents and associated parts
Actively identify related parts needed on repair jobs
Advise customer or Service Consultant of all parts stocking status
Write purchase orders for parts and sublet work required from outside suppliers and get management approval
Use the computer system consistently and accurately to post sales and track lost sales
Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
Maintain parts in correct locations and bins
Keep work and department area clean
Help with taking out garbage and boxes
Responsible for pulling and stocking parts inventory
Establish good communications between associates in parts and other departments
Report any issues to department manager
Discussion
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