Receptionist/Cashier

1701 American Blvd w near Knox, Burnsville MN

Description

Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Calculate the customer’s bill using the dealership’s computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Available to work flexible hours on weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Clean driving record preferred. Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.