How to Communicate After an Adverse Outcome

1617 North Waterfront Parkway,Wichita KS 67206

26 April, 2022

Description

How to Communicate After an Adverse Outcome Speaker: Jeff Bone, RN, JD We know that early reporting and open communication after harm events can allow for earlier resolution and healing. We also know that those first critical moments and hours after a harm event are intense and emotional. The facts may be unclear, and the causes may be complex. Is there a plan in place for these situations? Communication and resolution programs focus on acting promptly after a patient harm event occurs, to both shorten the life cycle of the event and to reduce the sequence of negative impacts it may cause for the patient and the provider. Some of the items covered in this session include: - Early Reporting - Clinician Peer Support - Communication Strategies - Expert Case review