K&L Homes is looking for a Warranty Coordinator to join our team.
The person in this position is primarily responsible for responding to service requests in the field and managing those requests according to standard processes. Candidate must be able to perform tasks involving physical labor. Work may be performed both indoors and outdoors.
Essential Duties & Responsibilities:
Review incoming requests with Project Manager
Respond to customer requests and concerns via phone and email in a timely manner
Process and manage all new warranty requests
Ensure timely completion of all warranty requests
Perform other duties as assigned by Project Manager
Requirements:
Bilingual preferred – But not required
Basic construction skills and knowledge
Positive attitude, ability to supervise and work well with others
Capacity to prioritize and delegate tasks
Able to proficiently use a smartphone, apps, computer, email, printer/scanner/copier.
Must have a valid driver's license. This position travels in a company vehicle to and from multiple job sites daily
Effective interpersonal, verbal, and written communication skills
Attention to detail to ensure tasks are completed thoroughly and correctly in fast-paced high work volume
Wage: Based on Experience
Hours: Part Time – Flexible Schedule OR Full Time Hours: M-F 7:30am – 4:00pm
Benefits: Major Holidays Paid, Flexible Schedule, PTO & IRA with up to 3% company match after 90 days
If you think that this is the right fit for you, please call of Project Manager, Ben, at
five-zero-nine-seven-one-three-nine-zero-one-three or our Assistant Project Manager, Garrett, at five-zero-nine-seven-seven-eight-three-one-six-two
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