Operations Specialist

Seattle WA

Description

Operations Associate ($18 per hour / 20 - 35 hours a week) We are looking for an awesome Operations Specialist at Loopie Laundry! This position will be responsible for ensuring the successful pickup and delivery of key high value commercial accounts. These orders often come with special needs and extra communicating with washers, customers, and the Loopie team. The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. This is a great opportunity to get involved with an early-stage startup, learn the business operations and work with a passionate team. Ideal for those who have done Postmates, Instacart Doordash, Taskrabbit, ETC. What We’re Seeking • Comfortable working in a fast-paced environment and solving problems on the fly. • Strong sense of prioritization and a diligent, flexible mindset able to cover multiple things at the same time and react to changes without becoming overwhelmed. • Kind and caring attitude with strong people and communication skills; willing and able to build and maintain relationships between washers and customers. • Strong integrity to make the best decisions for the company. • Excited to work in a startup environment and motivated to bring the best out of themselves and Loopie. General Responsibilities Work along side the Director of Operations and Operations Manager to ensure the success of between 2-6 major commercial accounts for the company- will involve driving cargo van or similar vehicle. Comfortable driving in a fast-paced environment, solving problems on the fly, and working closely with a dispatcher. Values efficiency and maintains a diligent, flexible mindset, able to react to changes without becoming overwhelmed. A kind and caring attitude with strong people skills; willing and able to build and maintain relationships between washers, customers, and dispatchers. Excellent communication skills. General Responsibilities Provide superior customer service and ensure an outstanding customer experience Actively communicate with team members Be able to communicate effectively about Loopie. Requirements Must have access to a working car/vehicle. • Must reside in Seattle WA or the surrounding area. • Available to work at least 5 days a week. • Must be at least 18 years of age. Must have access to a working car/vehicle. • Must reside in Seattle WA or the surrounding area. • Available to work at least 5 days a week. • Must be at least 18 years of age. Requirements • Must have access to a working car/vehicle. • Must reside in Seattle WA or the surrounding area. • Available to work at least 5 days a week. • Must be at least 18 years of age. Compensation Pay: $18 per hour COVID-19 considerations: We provide employees with everything they need to perform the job safely. Contactless pickups & deliveries heavily encouraged. APPLY HERE: What is Loopie Loopie is a peer-to-peer laundry pickup and delivery service that charges flat rates per bag with a guaranteed 24-hour turnaround. Loopie does not own a single washer and dryer and instead utilizes a network of Certified Washers and Laundromat Partners to fulfill orders. Loopie drivers pick up and deliver orders from customers and deliver them to the nearest available washer or laundromat partner. Washers and laundromats will wash, dry, and fold the order and alert the driver when it is ready to be picked up and delivered back to the customer less than 24 hours after pickup. Loopie aims to change the laundry industry and the way people think about doing their laundry by providing a fast and affordable alternative while supporting in-home washers in the community.