customer service rep

Marlborough MA

Description

our travel agency is searching for Responsible and professional Travel Agents to join our team. As a Travel Agent, you should be passionate about seeing the world and helping others do the same. This position includes planning holidays, suggesting travel destinations for unknown customers, maintaining customer's files, and handling large-scale events. In this role, your goal will be to keep your clients satisfied and loyal for future endeavors. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills. ROLES & RESPONSIBILITY: Arrange travel for business and vacation customers Determine customers’ needs and preferences, such as schedules and costs Plan and arrange tour packages, excursions, and day trips Find fare and schedule information Calculate total travel costs Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas Give advice about local weather conditions, customs, and attractions Make alternative booking arrangements if changes arise before or during the trip. Benefits: No experience necessary Training will be provided Flexible schedules Employment Type Full-time, Part Time