Area Supervisor - Commercial Cleaning

Boston MA

Description

At CleanMark, we are driven by one goal; to be North America’s premier facility services company. When you join CleanMark, you join a community of individuals who are passionate about service, motivated by growth, and embrace challenge. We are looking for a talented individual to join our team in Boston MA and surrounding area as an Area Supervisor. You have a passion for providing exceptional service and value great working relationships. Responsibilities Act with Integrity; Focus on Service; Nurture Collaboration and Perform with Passion Provide oversight for daily cleaning activities to meet specifications and quality standards at client sites across your territory Manage supplies, labor, repairs and maintenance in accordance to budget set out annually Conduct scheduled job site audits; resolve issues as required in a timely manner Communicate on an ongoing and regular basis with customers to understand their needs and ensure satisfaction Train and supervise multiple direct reports Participate in recruitment and hiring processes for sites Coordinate and maintain all facilities supplies and equipment maintenance schedules and standards Respond and provide immediate support for after hour emergencies as required Qualifications Minimum of 2+ years’ success operating in a supervisory role responsible for an operations/services team, in the cleaning/janitorial/maintenance environment A high degree of passion, know-how and experience implementing and maintaining a high standard of quality, service and operational excellence Record of delivering, meeting and surpassing performance expectations individually and through a team Possess understanding and value client expectations; driven to work hard towards delivering excellence in client servicing, building relationships and partnering to offer solutions to challenging problems Strong working knowledge of Health & Safety policies and safe practices Strong technical skills to learn and work with a variety of software, office suite and google mail/docs Must be able to work a flexible schedule, including evening and weekends, on-call Ability and willingness to travel regularly within designated territory Clear Background check, valid driver’s license We are not just a company we’re a community, and we want you to be part of it! If this dynamic company sounds like a good fit for you, please apply with your resume and cover letter for the opportunity to Be Brilliant with us. We thank you for your interest and will be in touch with candidates selected for an interview. No agencies please.