Distribution Center Coordinator

Maryland Heights MO

Description

Summary Interact with customers to deliver information in answer to general customer inquiries, invoice questions, orders, and customer complaints. Handle all order administration, tracking, and offer suitable solutions to issues as well as answer model questions. Performs manual and clerical duties related to the shipment and receipt of component parts and finished goods. Responsible for verifying and maintaining records on incoming and outgoing shipments. Education & Experience High school diploma or GED and a minimum of two years of customer service and/or administrative support experience. Prior inbound call center experience is preferred. Ability to operate materials handling equipment including fork lifts, pallet handler and, hand trucks. Prior customer service experience is strongly desired. Physical Requirements • Work is primarily sedentary in nature. • Significant interaction with team, some customers and vendors • Occasional manual labor that includes lifting, bending and reaching • Ability to read, write, listen and speak Work Environment • Typically work is in an office environment where the noise level is low to moderate.