Part-time IT/AV Field Technician

Tempe AZ

Description

SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today. Job Summary: (This is temporary to possibly permanent position for the right candidate) As a Field Service Technician with SmartSource your primary responsibility will be providing a high level of customer to our clients in the tradeshow and corporate meeting environments. Duties include transportation of equipment, on-site installation of audio visual and computer technology, networking, product configuration, troubleshooting and technical support. In addition, warehouse responsibilities may include shipping and receiving equipment. Responsibilities:  The transport, on-site installation, configuration, customer service, and troubleshooting of our computers, printers and related peripherals in tradeshow and corporate events environments.  The transport, set up and operation of Audio and Video equipment including microphones, speakers, mixing consoles, video screens, projectors, large displays and related peripherals in tradeshow and corporate events environments. Requirements:  A strong IT background including computer, printer and copier configuration. Must be proficient in configuring, networking and troubleshooting computers, printers and related hardware. A+, N+ certification is a plus.  The ideal candidate will also be proficient at setting up and operating basic audio visual components, be able to troubleshoot and correct operational glitches.  Must have a “can-do" attitude, strong customer service focus, and effective communication and people interaction skills as this position interacts directly with our customers.  Requires the ability to think and work independently, meet deadlines, and have extreme attention to detail, while working as a member of a team both in the branch and on-site.  Requires a clean driving record and the ability to drive company vehicles to area venues for client events.  Requires loading/unloading of company vehicles. Must be able to lift 50 pounds.  As our clients’ events are held seven days a week, candidates should expect to work some nights and weekends. Some overnight travel is required.  A desire to continually improve performance and take service to the next level is vital.