Managing Customer and Client Relationships

1208 University Street,Eugene OR 97403

08 April, 2022

Description

In this CRM workshop, we'll explore the fundamentals of customer relationship management and the systems that support CRM in the workplace. Are you interested in learning about customer relationship management (CRM) and how a CRM system can support successful customer interactions? In this CRM workshop, we will explore the fundamentals of customer relationship management and the systems that support CRM in the workplace. Learning Outcomes Discuss CRM and CRM system components Review workplace CRM tools Discuss tips on using a CRM system to better predict customer needs to drive sales growth