Inside Sales / Customer Service

Milford CT

21 March, 2022

9:42 AM

Description

Growing house cleaning service company looking for full time Customer Service/Inside Sales Representative. We are a family-friendly company, in business for 17 years. Nice office in a pleasant office park, working with friendly, motivated people. Future hybrid work-from-home opportunity with this position. The Customer Service/Inside Salesperson is the voice of the company for our customers and prospective customers. We are looking for someone with a friendly personality and good telephone voice, who can work very independently to meet our sales and customer retention goals. $41k annual salary. Some of this position’s responsibilities are: Promptly answering all incoming requests and processing quotes and service changes Using our scheduling and CRM software to followup on leads, quotes, and first time customer purchases Reporting weekly/monthly/quarterly sales numbers Resolving customer complaints Giving cleaning techs assistance as needed (locked out of customer home, need more time to complete cleaning, etc.) Assisting General Manager as needed We offer: 2 weeks annual vacation Sick time Some scheduling flexibility Regular business hours Future hybrid work-from-home opportunity with this position. Skills Needed Proven inside sales experienceStrong phone presence and positive, professional manner Experience working with CRM and/or scheduling programs Excellent verbal and written communications skillsStrong listening and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyMust be able to work independentlyGood decision-making capabilitySense of humor helps! Email resume to [email protected]