Fire Protections Sales and Service Technician

3100 N Pacific Highway, Medford OR

Description

It’s Time to Step Up Your Game. Since 1992 National Extinguisher Service has been committed to protecting people and property. We are a 3rd generation family-owned, dynamic company and a recognized leader in fire protection services. We are currently searching for a full time Fire Protection Sales & Service Tech to complete our Medford team. Shift is 8am-5pm Monday-Friday. Responsibilities for this position require the ability to sell and promote our products and services to prospective customers while servicing established customers on a scheduled and non-scheduled basis. You’ll conduct service calls, provide fire extinguisher testing and inspections to prescribed standards, identify fire code and non-conformance issues and prepare accurate and timely service tickets and reports. Knowledge of inspection, repair, maintenance, and testing techniques for fire safety equipment a plus. All training can be provided as needed. Service: These responsibilities would involve testing & filling fire extinguishers from a route, informing & advising customers of NFPA standards, and maintaining customer satisfaction. We anticipate this position to spend 70% of the time servicing extinguishers, and 30% of the time aggressively selling our fire suppression services. One of the most important functions of this position is the ability to self-manage in the field while prioritizing and scheduling your work flow. The position involves daytime territory travel in a company van, which means we’ll need to be able to insure you; safe drivers only please. Sales: We need a goal-oriented person who can build lasting customer relationships by gathering and pursuing sales leads, contacting dormant accounts or former accounts no longer with us, demonstrating products, and educating customers on industry requirements (NFPA 10). Responsibilities would also include speaking with customers over the phone or in person to discuss their fire suppression needs, and maintaining quality customer contact information. Skills needed: Customer service, attention to detail, teamwork, organization & time management, active communication, decision making and problem solving. We’re looking for a motivated, enthusiastic self-starter with the ability to prioritize own workload, work independently, and exercise independent decision-making. Dependability is also critical: the ability to arrive at work on time, each day, ready to work…very important to our customers and your teammates. Why Us? Serving the Pacific Northwest since 1945, we are a 3rd generation family-owned, dynamic company and a recognized leader in the markets we serve: Industrial Source – welding & industrial supplies, LPM Systems – labeling and packaging solutions, National Extinguisher Service – fire protection equipment & services, National Fire Fighter Corp. – wildland firefighting gear & equipment. We take great pride in hiring the best people and focusing on our customers. We help people succeed by rolling up our sleeves and delivering the best service and expertise we can, and by being the trusted partner our customers and employees can count on. We’re also consistently rated as a great place to work. People here love what they do. What it’s Like to Work @ Our Company We’re committed and eager learners, conscientious workers, and we put others first. We believe by helping people succeed, we fuel prosperity for customers, families, and communities. Our workplace and benefits are designed to support a sustainable, healthy relationship with your work. Our Core Values speak to how we live: Do the Right Thing | Family | Fun | Sustainability | Independence | Community We have great benefits, a fun environment, and above-market pay. If you’re looking for a career instead of a job, please email us your resume. We’re looking forward to hearing from you!