CUSTOMER SERVICE REPS NEEDED!!

Henderson NV

Description

Customer Service Representative: We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Answer phone calls ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Previous commercial insurance knowledge Experience with managing client relationships Comfortably engages others in consultative discussion Works in a self- directed matter Proficient in using technology as a tool to maximize productivity and quality, i.e., Microsoft Office Must be 18 years old or older Must be willing to submit to a background check Property and casualty license( Preferred but not required)- PNC More information: - $2500 monthly plus commission - For more information or email resumes to Dulce at [email protected] or Carolyn at [email protected]. - Willing to start the candidates ASAP - Foreign languages are accepted; are a plus - Bilingual