Production Coordinator and Estimator

258 N. Hill Blvd., Burlington WA

Description

1st Class Auto Body is a growing collision repair company with five locations. Our success reflects our excellent customer service and attention to detail with all repairs from minor dents to major collision damage. Salary: DOE Job Type: Full Time Job Description: 1st Class Auto Body is seeking an organized, detail oriented, outgoing employee to manage day-to-day operations including coordination of repair production, sublet scheduling, parts department (ordering, returning, and obtaining credits), and create repair estimates and repair orders. The ideal candidate is smart and confident with a great work ethic and a proactive approach to problem solving and who excels at multi-tasking in a high volume, fast-paced, constantly changing work environment. This position requires the ability to self-motivate and function as part of a team that includes management, accounting, insurance partner relationships, purchasing staff, and technicians, providing support for each department as required. A good sense of humor and strong communication skills will be required in this non-traditional work environment. Our work environment is professional, friendly, and fun. Our team is unique and committed to seeing 1st Class Auto Body thrive. Primary responsibilities include: • Run shop production • Quality control and making sure OE repair procedures are followed • Answer phone and email inquiries • Schedule appointments • Provide customer service to a diverse customer base in person, via email, and over the phone • Enter customer information accurately into a database • Prepare estimates for auto body repairs • Initiate, update, and maintain work orders • Processing payments • Order parts for scheduled repairs • Return unneeded or damaged parts to vendors • Obtain credits for returned parts from vendors Qualifications: • Experience with CCCOne Software Preferred • Proficiency with computers and Office applications • Strong written and verbal communication skills • Organized, detail oriented, team player with a strong ability to prioritize and multi-task • Excellent communication skills in dealings with customers, vendors, management, and co-workers Benefits: • Medical and Dental Insurance • Paid Holidays, Sick, and Vacation • Supplemental Insurance Schedule: • Monday through Friday • 8:00 am – 5:00 pm Work Location: • Burlington Benefit Conditions: • Waiting period applies Work Remotely: • No If interested, please send cover letter and resume