Lead Lugger / Truck Team Leader

Raleigh NC

Description

Junkluggers is a caring alternative to traditional junk removal with a commitment to enhance lives, the community & the environment by donating & recycling unwanted items from residential and business customers and by supporting local charities. There is a lot of room for growth for the right individuals who care about customer service and increasing their own earning potential. Our Core Differentiators: We are eco-friendly We are community-focused If you enjoy meeting new people, genuinely care about customer service, have a commitment to safety and like variety at work, come help us save the world “One Lug at a Time”! Check out our website: www.junkluggers.com for more on what we do! We offer our customers: - Donation receipts within 14 days - On-time arrival - Price assurance - 100% customer satisfaction - We build the best teams to deliver on our promises Positions available for lead luggers (truck and customer service team leads); starting at $18 hr (plus tips, plus bonus for performance). We are looking for team members with growth potential. Job duties include: - Complete all jobs according to company standards, practices and mission statement - Safely load, transport, and unload customer items in accordance with state and local laws - Assist in training new hires in subordinate roles - Attend all mandatory training, meeting & events - Help maintain trucks and equipment with daily inspections and reporting of any observed issues - Maintain and reinforce a safety culture at the The Junkluggers - Embrace, implement, and promote continuous improvement ideas - Provide operational support when needed, such as dispatching - Serve as point person in the field for both management and your fellow Luggers - Support recruiting of new team members and promote company values Job Requirements: Ability to work full time, including some Saturdays Obtain & maintain valid IL C-class drivers license and an acceptable motor vehicle record Company will provide phones or tablets for on-the-job duties Pass background check & drug screen Ability to lift 75 lbs. Core Competencies: - Excellent interpersonal & communication skills are a must – this is a customer-facing role - Ability to learn and use technology in the field to execute job requirements, quickly & efficiently - Learn and master skills of both Navigator and Driver positions - Ability to effectively utilize and manage resource locations in current territory (donation, recycling & disposal centers) and use them efficiently - Attention to detail in understanding truck operation, maintenance, and care - Exhibit a strong safety attitude & be assertive with others when enforcing safety practices and other company policies - Confident and courageous in reporting infractions, accidents, or other issues to management - Ability to influence and lead team(s) in field and show potential for advancement