Public Services Coordinator

La Grange IL

04 March, 2022

3:07 PM

Description

Full timeOpen until filled The La Grange Public Library is seeking a welcoming and customer service oriented Public Services Coordinator to assist Library customers and coordinate Library programs and services. Located in the heart of downtown, the La Grange Public Library serves an active and engaged community, is fine free and focused on equity, diversity and inclusion. This position supports the Public Services department of the Library through: Assisting customers in-person, online and via phoneConducting reference interviews to identify and fulfill the information needs of the Library customersInstructing and guiding customers in the use of Library resources, including resolving technology issues when accessing Library resourcesParticipating in the development, delivery and evaluation of programs, services and other activitiesPromoting awareness, interest and use of the Library’s collection and servicesParticipating in community events, organizations, groups and other initiatives to inform development of Library programs, collections and servicesInterpreting and enforcing Library policies and procedures and resolving customer concerns Key qualifications include: Master of Library Science from and ALA-accredited institution or equivalent work experienceAt least two years of work experience in a public service environmentAbility to communicate clearly and effectively, both verbally and in writingExperience working in a public library preferred and experience in a supervisory role preferred Employees must be fully vaccinated (as defined by the Centers for Disease Control and Prevention) for COVID-19 within 45 days of initial hire. Read the full policy. The Library provides a generous benefits package for this position including participation in the Illinois Municipal Retirement Fund, medical and life insurance, vacation, sick and other paid time off including parental leave and an Employee Assistance Program. The Library regularly offers opportunities to engage in continuing education and professional development. The hiring pay range is $45,282 to $55,355 DOQ. Responsibilities include regular evening and weekend shifts. See the full job description. To apply please email a cover letter and resume to:Attention of Kim [email protected]