RAM Communications Saves Arlington Heights Taxpayers Thousands

Des Plaines IL

31 August, 2020

9:25 PM

Description

Nationwide Telecom Provider Helps Untangle Park District’s Unnecessary Network Costs DES PLAINES, Illinois (August 31, 2020) — For more than 15 years, RAM Communications has been consistently delivering results for the Arlington Heights Park District. In 2018, AHPD approached RAM Communications for help researching a new phone system. That request resulted in a new system that not only works better but cuts the total cost of ownership by 65%. The park district’s old system, which connected its 16 locations, was becoming too expensive to maintain. After extensive research, RAM Communications found the type of phone system the park district had been using was costing it way too much in monthly fees. Helping park districts with their telecommunications needs is nothing new for RAM Communications. RAM is a member of the Illinois Parks & Recreation Association (IPRA) and has years of experience working alongside several park district clients across DuPage and suburban Cook Counties. Those clients include the Arlington Heights, Bloomingdale, Glen Ellyn, Park Ridge and Winnetka park districts. RAM Communications utilized its industry partnerships with Masergy Communications and ACI to find the right solution for the Arlington Heights Park District. They eventually decided on the Allworx Connect Platform, which had a dialing plan similar to the park district’s old system. This made the transition much easier for the staff because they could keep their extension lists in place. Two new phone service servers help protect against power and service disruptions. IT staff and RAM Communication’s support team can both access the Allworx remotely to address issues and make adjustments. RAM Communications’ upgrades have made the Arlington Heights Park District significantly more productive. Staff members receive their voicemails on their smartphones and can handle messages faster and easier than ever before. “When looking for a telecommunications provider, I’m looking for someone that’s reliable, honest, and can save me some money,” said Tim Eckel, MIS Supervisor for the park district. “RAM has done all of those things for me.” Such results from RAM Communications is just one of the reasons why over half of the company’s sales come from repeat business. About RAM Communications: RAM Communications is a nationwide telecom provider with 20 years of experience and clients across 26 states. It offers disaster recovery, voice services, WAN services, and cybersecurity. RAM Communications has deep ties to the Chicagoland community as a member of Government Management Information Sciences (GMIS) Illinois, Illinois Parks & Recreation Association (IPRA), and the Des Plaines Chamber of Commerce. For more information, visit www.ramcomminc.com.