Che Fico is looking for a Temporary Events Manager

838 Divisadero St, San Francisco CA

Description

ABOUT THE POSITION The Event Manager is responsible for all aspects of private event sales and execution for the restaurants and event spaces within the restaurant group. This position will handle all communication with clients as well as the execution of events both on and off-site. This position is temporary with opportunities for growth and full-time. DUTIES, RESPONSIBILITIES & EXPECTATIONS The outlined responsibilities below reflect an overview of the position; as a growing company we will need to be flexible to a changing environment and change in duties and responsibilities. - Supports and assists the events department with duties including, but not limited to: - Providing assistance to guests looking to book events, following up on phone and email leads, providing details of our offerings and answering guest questions - Follow-up on all incoming leads in a timely fashion, returning all sales calls and emails (Our goal is within 24 hours) - Responsible for generating detailed and accurate BEO’s, menus, place cards, floor plans and any other documents needed execute events - Clerical support for department including data entry & filing - Create and update event contracts as needed to reflect the needs of the business - Create and update event schedules (via Gather) and ensure all teams are on the same page with upcoming events - Work with culinary and management team to manage off-site events and organize/manage rental items, service staff, beverage team and work with venues as necessary - The Event Manager will be the point of contact for our event hosts. They will assist with the client experience from the first lead, to the day of the event confirming party size, menu selection and any special needs they may have. - Ensure all event details are accurate and up-to-date with detailed information from email and phone correspondence with clients for each event - Coordinate the timeline of all onsite events with restaurant managers, ensuring that room set-up, flow and delivery is in line with guest expectations - Contribute to weekly manager meetings by reviewing upcoming special events and guest event feedback - Regularly confirm that all members of the management team are updated with any significant event changes - Complete follow-up with clients and staff after each event