PS Communications Officer at KSU

Kennesaw GA

01 March, 2022

9:00 AM

Description

Job Summary Responsible for receiving emergency, non-emergency, and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Responsibilities Receives emergency and non-emergency requests for public safety and non-public safety servicesProvides dispatch services regarding incidents and requests public safety assistance via two-way radio and/or telephoneRequests additional resources (fire, emergency medical services, law enforcement, tow trucks, other University personnel or services) as neededMonitors fire alarm system(s), video camera system(s) and incoming information/messages from government, private sector and non-profit sector sourcesBroadcasts alerts to DPS/UP (Department of Public Safety/University Police) and campus communityReceives training and maintains applicable certifications in CPR, AED, first aid procedures, Georgia Crime Information Center/National Crime Information Center (GCIC/NCIC), Georgia Peace Officers Standards and Training (POST), National Incident Management System (NIMS) and Incident Command System (ICS) Required Qualifications Educational Requirements High School diploma or equivalent Other Required Qualifications Possession of, or ability to obtain within one (1) year of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35-8-23 and Chapter 464-14 of the Rules of the Georgia Peace Officer Standards and Training Council Required Experience On-the-job training provided Preferred Qualifications Preferred Experience Previous experience working in Public Safety Answering Point (PSAP) preferred Knowledge, Skills, & Abilities ABILITIES Able to work during inclement weather, 12-hour shifts and partial shifts, including periodic on-call Able to handle multiple tasks or projects at one time meeting assigned deadlines Able to maintain composure when talking to callers in crisis or emergency situations Able to work under stressful conditions KNOWLEDGE Knowledge of NIMS and ICS systems Knowledge of CPR, AED and first aid procedures SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, video management software, computer-aided dispatch software and web-based applications) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.  Participant ID: 61415 Background Check Standard Enhanced + Drug Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation.  Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.  Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.   All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.   https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf Please apply at:  https://careers.hprod.onehcm.usg.edu/psc/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=226501&PostingSeq=1