Maintenance Technician

Lake Havasu City AZ

Description

Maintenance Technician Position Summary Havasu Riviera Marina is seeking a full-time and part time, maintenance technicians. This position is responsible for the daily maintenance of the marina including, but is not limited to, hands on service duties for all indoor and outdoor facilities including structures, docks, roadways, signage, and boat inspections. This position reports to the Marina Manager. General duties • Perform all services and marina duties on a regular schedule, including but not limited to repairs and upgrades to facilities, boat inspections (registration, insurance, sanitary discharge, vessel operational, slip fit) tying up of boats, assisting Marina Manager as needed and customer service • Coordinate dock & finger maintenance through Marina Manager • Plan and oversee daily opening and closing procedures including daily restroom checks, C-store checks, inventory of tools/supplies, and cleaning • Assist in preventative maintenance programs including all equipment, heating and air conditioning units, ice machines, fire extinguishers/smoke alarms, plumbing, etc. • Maintain a work order assignment program for completed and pending work orders Prioritize and complete work orders in a timely manner. Monitor all deficiencies • Report any injuries to the Marina Manager & Security • Must have an understanding of carpentry, electrical, plumbing, and HVAC • You must be comfortable working in both indoor and outdoor environments with frequent exposure to extreme heat, wind, and cold Code of Conduct Requirements • Notify management of guest complaints at the time they occur. Practice effective service recovery by rectifying any complaints as soon as possible • Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when occasions arise • Adhere to all company, marina, and front gate written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc. • Communicate effectively with proper grammar • Wear a clean and neat uniform daily that follows Havasu Riviera Marina Standards • Maintain the reputation of the marina and common areas as a clean and welcoming facility • Must be comfortable using both Microsoft Office applications, basic office equipment, and web-based applications via computer, tablet, and phone as needed • Ability to interact positively with supervisors, management, co-workers, guests, owners, and public with skills to provide excellent customer service • Ability to produce work in a timely manner which is accurate, complete and of high quality • Ability to communicate effectively, both verbally and in writing Job Type: Full-time • Starting wage is $13.50 per hour with semi-annual review for increases based on performance • Paid vacation days available after 6 months of employment • Sick pay as required by Arizona State Law Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand, walk, sit, stoop, kneel or crouch. Ability to work outdoors withstanding temperature extremes and inclement weather; ability to climb, stoop and bend 50% of the time; also requires manual dexterity to operate equipment. Lift, carry, and reach/extend arms and hands above shoulder height frequently, or otherwise moves in a constantly changing environment. Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Schedule • Federal and state working hours and vacation allowances will be respected, as a minimum. • To be mutually agreed, but in line with recreational boating and hospitality employment practices, will include: o Shift work o Weekend working o Seasonal working o Unsociable hours Education and Experience • Minimum of High School education, post-high school education preferred • Minimum of two years of general maintenance and repair experience • CPR/First Aide Certification preferred • Proven track record of performing at the highest level of ethical work standards