Operations Manager

Glen Burnie MD

Description

Qualifications Experience: janitorial management, 5 years (Preferred) Full Job Description Oversee Site Managers, Site Supervisors and assigned Customer Accounts. Ensures all requirements and specifications of sites contracts are adhered to. Responsible for the success of assigned customer locations, training and mentoring of Site Managers and Site Supervisors and staff at all assigned locations. Understands site budgeted hours and supplies and adheres to that budget. Acts as Liaison with Clients and works toward contract renewals and add-on business. Works with Sales Team, conducts walk-thru's on new opportunities. Essential Job Functions: · Ensures Safe work environment by ensuring all are following safety regulations and procedures. · Accountable for assigned sites operational success. · Works within assigned budgeted hours and supply dollars. · Ensures sites are operating within contracted specifications. · Performs Site Inspections and makes corrections on all deficiencies. · Ensures all required reporting is done correctly and on time. · Looks for opportunities for additional Work Order Services. · Maintains good client relations with all clients in order to renew and extend current contracts; seeks additional sales opportunities within existing sites. · Improve Quality and overall operational success at all customer locations. · Ensures Site Managers and Site Supervisors have all the proper equipment to perform their jobs. · Ensures proper Site Staffing and Project Staffing. · Ensures all assigned Equipment is maintained, clean and in good working condition. · Improve Overall Morale of all Team Members. · Ensures all sites meet or exceeds Financial Goals. · Ensures staff completes all assigned Training programs. · Ensures consistency of operations at all customer locations. · Responsible for recruiting, hiring, training and evaluating staff. Performance Measures: · Improvement in Financial Performance · Improved Customer and Employee Satisfaction. · No lost accounts to service failure. · Timely turn-around on all Performance Reviews, Increases and Paper work. Job Type: Full-time Bi-lingual candidates a plus Job Type: Full-time Benefits: Health Insurance (reimbursement) Paid Time Off Schedule: Monday to Friday Experience: janitorial management: 5 years (Preferred) Work Location: Multiple locations This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail Innovative -- prefers working in unconventional ways or on tasks that require creativity