Member Service Representative

Roseville MN

06 March, 2020

10:38 AM

Description

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Member Services Representative at our Roseville, MN branch.  Position Purpose: Ensures that members are promptly and professionally served by performing a broad variety of member services functions. Job Duties (include but not limited to): Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives Opening and closing membership accounts Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. Ensures that the Credit Union's quality reputation is maintained and projected. Obtains appropriate state license to sell loan protection insurances. Qualifications: High School Graduate or equivalent required Customer service experience preferred Sales experience preferred Knowledge of lending processes helpful Skills/Abilities: Skills and Abilities: Good communication skills Professional appearance, dress, and attitude Good math skills Able to operate related computer applications and basic business equipment Good typing skills Benefits: Vacation and Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Bereavement Pay Holiday pay at 8 hours per observed holiday 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran