Part-Time Service Specialist

Dallas TX

Description

Provide superior service at assigned accounts in Dallas metroplex to meet corporate goals, standards and objectives and to meet customer requirements. Position Responsibilities: · Weekly quality service of accounts to include system maintenance, organization, product inventory, service logs, and problem solving · Systems installations and maintenance at assigned locations · Respond to and resolve all equipment issues for assigned locations · Document results via weekly service logs, daily contact with Account Manager · Uphold company image and standards · Stay informed regarding basic product knowledge, service options, etc. · Special projects, as assigned Qualifications/Other: · High school diploma or GED · Hands on experience with mechanical equipment – Advanced training provided · Basic knowledge of plumbing and electrical components · Customer service skills · Strong organizational skills · Strong ability to problem solve, trouble shoot, and make repairs in a timely manner · Basic knowledge of systems, equipment and products for implementation, installation and training of/for customers · Ability to calculate distance and have a basic understanding of dilution ratios · Ability to work independently with regularly scheduled calls from your supervisor. · Able to work 15-20 hours per week Mon-Fri