Central Customer Service Rep

2500 Liberty Drive, Londonderry NH

Description

Come join a family business with over a century of proven success in the industry! We started in 1882 with one horse and buggy. Today we are a fifth-generation, family owned and operated trucking and distribution company. The Law family has been in business for more than 135 years. Through five generations, the family has successfully grown their businesses in New Hampshire, Vermont and Maine. BSP was founded by Jack Law 50 years ago and has become Northern New England’s leading air freight service provider. Hours – 8:30am – 5:00pm In seek of an experienced, customer service representative to join our team. This position is working at the corporate level of the company and will be cross trained so there is no lapse on coverage. As a customer service rep, you will be part of a team that is responsible for management of customer service emails, Including dealing with requests for pick-ups, shipment statuses and general inquires for the entire company. Although most of the communication will be via email, there is also some phone work involved. Candidate must be able to work in a fast-paced environment and someone who has good organizational and communication skills as well being detailed oriented. BSP Trans Inc. is a fast-paced environment and candidates need to be comfortable with this. This environment is very team based and candidates will need to get along well with others. Must have knowledge of Microsoft office. Transportation experience a plus but not necessary.