Passenger Assistant

Reno NV

Description

ATTENTION: We are actively hiring during the COVID-19 outbreak through safe hiring procedures.Hiring: Passenger Assistant @ $10.00/hr. Location: Reno, NV Starting: Immediately Shift: Full Time Apply:  We are hosting a Hiring Event on 03/02/2022 at  1981 Terminal Way, Reno, NV 89502 Wednesday, March 2, 2022 11am - 4pm.ABM, a leading provider of integrated facility solutions, is looking for a Passenger Assistant.Position Objective:To fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who wish wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week (example only).Primary Duties and Responsibilities:Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curb dependent upon whether an in-terminal plan transfers, originating passenger or destination-arriving passenger.At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc...)Assist passengers at baggage claim as may be necessaryDependent upon airport, coordinate with dispatcher for assignmentsCoordinate with gate agents any wheelchair assisted passengers who will need gate agent assistance at time of boarding to board the aircraftInteract with passengers in a positively interpersonal wayAssist passengers in any way necessary relative to professional passenger relations (i.e., providing directions, assisting with flight information, and any out-of-the-ordinary circumstances like delayed flights, etc...)Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processesComplete thorough Incident Reports for any accidents or any out-of-the-ordinary events while in the course of transporting a passengerWork environment: Major airport.Category: Airport and AirlineABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions. ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation) :