Front end clerk

526 Gaffney Rd near Noble, Fairbanks AK

Description

Position Summary: Provide friendly, upbeat customer service to all member-owners and customers with their purchases, while maintaining a safe, positive, and hazard-free work environment Essential duties and responsibilities • Operate cash register. • Process customer purchases promptly and accurately using correct PLU's for produce and bulk items. • Process customer payment accurately and efficiently, in accordance with established policies • Promote Member/Ownership benefits with non-member/owners. • Become familiar with co-op policies to answer customer questions. Refer unresolved questions or problems to Front End Manager or Lead Cashier • Communicate co-op special events to customers. • Alert Management of potential shoplifters, disorderly customers, or other emergencies Customer Service • Maintains a pleasant helpful relationship with customers and co-workers. • Provide prompt friendly customer service. • Encourage and answer all customer suggestions, requests, and complaints. • Know store layout and be aware of products in all departments. Department Maintenance • Handles company funds with accuracy. • Correctly rings in items at register. • Stock items as assigned. • Keep register area in a clean and orderly condition. • Collect grocery carts from corral as needed, Inform Front End Manager of equipment repair and replacement needs. • Assist with stocking, cleaning, and facing store. Required Qualifications • A minimum of 12months experience. • Flexible with schedule needs, can work on weekends. • Dedication to ensuring the customer has the best possible experience. • Organized, meticulous attention to detail. • Basic computer skills (Microsoft Word, Excel) • Familiarity with POS systems • Excellent Communication skills • Ability to project a friendly, outgoing personality. • Ability to exert force, push, pull, lift to 25+ lbs. • Ability to stand for long periods. • Regular, predictable attendance • Capable of working independently and motivating self and others. • Ability to handle stressful situations in a calm, effective manner. • Excellent cashier and money handling skills • Willingness and ability to learn and grow to meet changing requirements of the job. • Familiarity with natural foods, grocery industry or cooperatives. Work Environment: Grocery Store, cool and warm areas in various departments