Customer Service Rep./Painter/Accts Payable Specialist/

Houston TX

Description

1. CSR Position Located 77041 Hours are 8am to 5pm, Monday to Friday. Compensation is $ 15.00/hour Job Description: CSR is the primary point of contact for commercial and residential customers who contact customer service by phone and internet. CSR is responsible for interacting with customers and responding to their complaints, inquiries and requests in a professional and courteous manner. Fluency in English and Spanish is required for this role. Is also responsible for communicating back and forth with frontload drivers to assist with problem resolution while they are on route. Handles incoming service orders and resolves service issues. Uses proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and every other Saturday. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues • Fields incoming calls and emails from customers • Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues • Diffuses customer escalations in a diplomatic manner • Participate in up-selling / cross-selling products and services • Interacts with customers, issues work orders, analyses accounts to resolve billing inquiries, negotiates payment options for assistance with additional company services • Debriefs drivers on a daily basis for issues regarding their route or service 2. Painter Located 77041 Hours are 8am to 5pm, Monday to Friday. Compensation is $ 16.00/hour Essential Duties and Responsibilities: include the following. Other duties may be assigned. • Selecting and mixing coating paints to desired color and prepare spraying equipment such as cleaning or adjusting spray guns. • Willingness to take direction from area lead and follow that direction and to be a self-starter when not working under direct supervision. • Be capable of reading and understanding technical documents such as paint mixing procedures, and maintaining sprayer equipment as required. • Have the ability and desire to become efficient with painting techniques, meet company productivity rates, maintain mil thickness, and learn all aspects of job as required. • Cleaning spraying equipment with solvent or other recommended cleaning solutions daily • Operating the blaster to clean steel according to specified safety requirements. • Maintaining proper respirator care and operation and using the breathing air supply system when spraying epoxy paints. • Apply touchups or second coats. • Remove paint splatters when finished. • Mix, match, and apply paint, varnish, shellac, enamel, and other finishes. • Scrape, sandpaper, prime, or seal surfaces prior to painting. 3. Accounts Payable Speacialist Located 77041 Hours are 8am to 5pm, Monday to Friday. Compensation is $ 18-21/hour Job Description: Applies principles of accounting to input, analyze and process financial information for purchasing department. Bilingual is a +. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. • Prepares vendor invoices for entry into the general ledger system on a daily basis by collecting necessary data, analyzing and/or allocating. • Analyzes vendor accounts for accuracy • Reviews all incoming vendor invoices for accuracy and payment approval • Ensures necessary contact information for each vendor is acquired including those subject to 1099 reporting • Reconciles multiple monthly credit card statements • Prepare disbursements to vendors based on reconciled invoices, purchase orders and shipping slips • Verifies validity of items ordered, correct ledger coding, policy and procedures • Prepares all remittance information to be mailed with checks • Communicates with Vendors to resolve inquiries or invoice disputes • Communicates with all departments to collect receipts, paperwork, shipping orders and supervisor signatures necessary • Assists with the maintenance and application of internal controls. • Prepares basic accounts payable reports in a timely and accurate manner; and completes individual analytical projects in a satisfactory manner given abstract project guidelines.