Maintenance Person

4301 E Roosevelt Rd near Airport Road / Roosevelt, Little Rock AR

Description

Maintenance Responsibilities  Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.  Ensures all paint and flooring meet company standards.  Repairs or replaces all HVAC systems such as individual air conditioning units as needed.  Cleans and maintains the hotel’s exterior spaces such as the parking lot, swimming pool, landscaping, etc. Guest Service  Offer guests assistance whenever possible.  Responsible for resolving escalated customer relations issues.  Answers inquiries pertaining to hotel policies and services.  Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.  Responsible for positively representing and promoting the property.  Ensures systems and procedures are in place and followed for guest safety and security.  Assists guests and staff with anything that they may need from a maintenance perspective. Ongoing Other Duties as Assigned  Assists other maintenance engineers as needed.  Properly secures all tools, equipment, and supplies after use.  Reports any major repair issues or requests to the Maintenance Manager or General Manager. IV. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE  High School Diploma, GED, or equivalent years of relevant work experience required.  1+ years of previous maintenance/grounds experience required.  Must have working knowledge of plumbing, painting, HVAC, electrical, and other general repair skills.  Ability to efficiently work under time constraints.  Possesses good organizational and prioritization skills.  Able to work independently and with others.  Superior customer service and communication skills  Must be able to push, pull, lift and carry 50+ pounds.  Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.  Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.  Ability to work independently.  May be required to travel.  Use of personal vehicle may be required.  Able to work a flexible schedule.